Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Customers are responsible for any applicable duties and taxes outside Canada.
It depends on where you are located and if an item is not in stock. Orders processed are generally shipped out on the same or next business day and can take approximately 1-12 business days to be delivered in Canada and the USA. Overseas deliveries on stocked items can take anywhere from 7-21 days. Delivery details with a tracking number will be provided in your confirmation email.
We are not responsible for any delayed deliveries caused by any third parties, as this is outside of our control.
We use UPS as our main carrier.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Please also make sure to read our Return Policy before placing your order.
It depends on the product. All options are outlined on the product page, so look out for customization options there.
You can contact us through our contact page! We will be happy to assist you.